Episode 20

full
Published on:

13th Feb 2025

The Myth of Action: How to Improve Efficiency and Effectiveness in Automotive Repairs

We discuss the myth that being busy means being effective in automotive repairs. Andrew emphasises the need for correct action and structured thinking over mere busyness. We explore diagnostic strategies, the importance of pausing to think, and how technicians can improve problem-solving skills. Practical insights and anecdotes illustrate how efficiency isn't just about doing, but about doing the right things. The episode touches on the role of discovery learning and meta-thinking in training technicians to be more resourceful.

Andrew has a variety of free downloads and tools you can grab.

Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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About the Podcast

The Friction-less Workshop
For automotive dealerships and aftermarket teams
If you own, manage or work in an automotive workshop – this podcast is for you. Andrew Uglow has followed his passion for discovering the secrets of how things work and how to fix them,
since falling in love with all things ‘cars’ as a teenager,

Always ‘hands-on,’ whether as an apprentice, working in national roles for global manufacturers, or running his own business, his quest for the how and why of both people and technology has given him a unique and important perspective, especially timely for the challenges facing today’s workshop owners, managers, and their teams.

Hear from someone who has spent decades training thousands around the world on how to succeed in their roles despite all the obstacles. You will learn new insights and stories about what works and what does not, including the simple tips and tricks that will make a massive impact

This is a unique podcast for the automotive industry with a perspective born from decades of hard-won experience.

Andrew has a variety of free downloads and tools you can grab.
Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .